No, I’m not referring to the bizarre incident where a customer tried to return this plastic corn after her grandson cooked it, thinking it was real. A few weeks ago I wrote about my run-in with the Asset Protection team at Walmart. One of the Asset Protection Associates had seen me buying money orders at another Walmart and assumed I was up to something. He alerted his colleague, rushed in, and accused me of making multiple trips to the same store in order to avoid filling out the FinCen form. That’s obviously not true, since I only make one visit per day and always fill out the form.
The associate told me he’d research the store’s policy about splitting a $10,000 purchase across five transactions. At first, he thought it was ok as long as it was during one visit and I filled out the paperwork. Then he seemed unsure, so he told me to come back the following Saturday and he’d notify the entire staff about it.
I wasn’t able to return that weekend. When I stopped by the store later, my regular cashier spotted me in line and said the money order machine was broken. I finally went back to the store on Tuesday and saw the same cashier who was there during the incident, along with the store manager. The manager is a really nice guy and has always been ok with my money order purchases. I was relived when he didn’t object to a $10,000 purchase split across 5 transactions.
When I was done with money orders, I asked if I could pay bills and use more than one payment form. In the past, none of the cashiers were able to figure that out. In fact, the last time I tried, the cashier couldn’t even find Discover in their system. He proceeded to process my bill payment. He also pointed out that there are some shady characters who try to commit fraud with these cards but, “we haven’t heard anything bad about you, so I trust you.” I had a few more bills to pay, but decided to go to the other store to test if it was safe to go back.
I went to the store where I had my initial run-in with the Asset Protection Associate. It’s the same store where the cashier told me I could only buy money orders in a single transaction and only make payments on credit cards that belonged to me. During my conversation with the Asset Protection Associate, he claimed the first part was not true. As long as I did it all in one visit, I could split my purchases across five transactions. Anyway, the same obnoxious cashier was working and he had the usual attitude problem.
However, to my surprise he didn’t ask for my ID when I asked to pay my Discover bill. This is the same guy who insisted during the previous visit that I present my ID and that it needed to match my card. Maybe it was his bad mood, but he wasn’t enforcing the rules that day. I asked if the Asset Protection guy was around and he he hadn’t seen him in a couple of days. It had been well over a week since my conversation with the Asset Protection guy. Neither store gave me trouble for bill pay or money order purchases. So I assume it has all been worked out.
This is a big relief since I’m trying to ramp up my manufactured spending efforts in the next few months. I will need things to be easier going forward. Thankfully, I’m back in everyone’s good graces and can continue to buy money orders and do Bill Pay as well.
Anyway, I thought I’d provide an update for those folks who wondered how it all turned out.
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