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Cathay Pacific’s newest first class lounge, The Pier, opened this past summer and is located by Gate 63 of Hong Kong International Airport. Cathay Pacific’s The Pier has two dining facilities – a restaurant with food catered by Peninsula Hotels and a snack station called The Pantry. In addition, there’s a full service bar, separate work stations, a spa, shower facilities, and eight day suites with views of the runway. The Pier also boasts of having a custom fragrance, though I honestly don’t remember the place smelling noticeably different from any other club lounge I’ve visited.
Our Cathay Pacific to San Francisco was at 12:30 AM, while my parents were flying out to LAX the next morning at 10:15 AM. To make things more convenient for them, I booked them a room at the Regal Airport Hotel so we could all go to the airport at the same time and they didn’t have to get up super early for their flight the next morning. We did take my parents’ bags with us and left them with a small carry-on for the clothes they needed the next day. This way they could just stroll out of the airport after passing through immigration and their luggage would be at home waiting for them.
After dropping my parents off at the hotel, my siblings and I walked to the Cathay Pacific first class check-in area with our bags. After checking our bags, we proceeded to security before deciding which club lounge to visit. There were several options and we settled on The Bridge, which was closest to our gate. When we got there, the agent informed us the newest Cathay Pacific lounge, The Pier, was open and located by Gate 63. She told us it was much nicer and had its own spa. I turned to my siblings and they were all for checking out The Pier.
When you enter The Pier, there’s a bar area immediately to the left, a large seating area through the doorway straight ahead, and the spa and dining facilities to the right.
We took a seat in the large seating area, where only one other couple was sitting. An attendant came by immediately and took our drink orders. We plugged our electronics into the conveniently placed outlets on the arm rest, then walked to the small room with a food spread and various drinks (aka The Pantry). Don’t get me wrong, it was fine for a business class lounge but pretty underwhelming for a highly touted first class lounge.
We sat down with our snacks and my brother decided to explore the place. A few minutes later he brother returned with good news: “You know they have a full blown restaurant here? It’s down the hall and they have way better food.” Lesson learned: Always explore the entire lounge before settling down.
I decided to wait a bit longer for my phone to charge while my brother and sister went to the restaurant. A while later my brother sent me a photo of the menu, asking if I wanted to order anything. Fifteen minutes later my food arrived and with my phone reasonably charged, I headed to the restaurant. My sister was gone by then, off to get a foot massage at the spa.
The restaurant at The Pier lounge is stunning. I’ve seen pictures of it during the day, but I think it’s definitely best at night when it looks straight out of an Edward Hopper painting. The place was fairly deserted with just two or three other tables occupied. The wait staff were mostly absent, though they did check on us a few times while we ate.
The food at The Pier is catered by The Peninsula Hotel. The menu wasn’t huge, but the quality of the food was excellent and we all enjoyed our meal.
My brother had ordered a burger while I had a bowl of the crabmeat soup followed by the seared salmon – both of which were delicious.
After dinner, we settled back in the living room and I began taking photos of the place. There was a quaint little reading area with a vast newspaper and magazine selection.
Across from the seating room were about six cubicles outfitted with computers. If the cubicles at my first job looked like this, I would have called in sick way less (and I probably would have been sick less, since I doubt The Pier has the same mold infestation problem my work environment did).
A while later my sister joined us and when I asked about her massage, her feedback was, “Good.” I couldn’t get much enthusiasm out of her, but that’s how kids are these days. At her age, my response to “How was your foot massage in the first class lounge?” would have been much more Sue Heck-ish, but I guess I have no chill as the kids say these days.
We spent a few more hours at the lounge, though neither I nor my brother were in the mood to visit the spa. If you do visit The Pier and want to experience what the spa has to offer, be sure to sign up for an appointment right as you arrive. My sister didn’t have to wait long, but during busier times you might have to.
Cathay Pacific’s The Pier First Class lounge was very impressive, though I don’t think it quite measured up to the Thai Airways First Class Lounge in Bangkok. The restaurant was very nice though, and I absolutely wouldn’t hesitate to stop by here on my next trip to Hong Kong.
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