- How I Booked a $90,000 Trip to Singapore, Bali, and Hong Kong for Less Than $1,500 Out of Pocket
- Cathay Pacific First and Business Class Lounge San Francisco
- Cathay Pacific Business Class San Francisco to Hong Kong
- Dragonair Business Class Lounge Hong Kong Airport
- Cathay Pacific Business Class Hong Kong to Singapore
- Grand Hyatt Singapore Grand Corporate Suite and Deluxe Room
- Grand Hyatt Singapore Club Lounge and Straits Kitchen
- Garuda Indonesia Economy Class Singapore to Bali
- Villa Bulung Daya in Antap, Bali
- Conrad Bali Nusa Dua
- Conrad Bali Pool Suite
- Conrad Bali Penthouse Suite
- Conrad Bali Club Lounge, Restaurants and Jiwa Spa
- Cathay Pacific Economy Class Bali to Hong Kong
Hong Kong was the last stop on our trip and it was a pretty great way to end it. We arrived at the Grand Hyatt Hong Kong just before midnight and as soon as our van door opened, a bellman rushed over to help with our bags and another person came over to welcome us and walk us towards reception. The lobby of the Grand Hyatt Hong Kong is truly stunning – a bit dated looking but certainly grand, especially at night when the lighting hides most of its flaws.
I had booked two standard rooms: One under my brother’s account using his points and the other was in my name, using Points + Cash. I was in the midst of the Hyatt Diamond Fast Track Challenge and this four night stay would have gotten me a third of the way through.
This is where it became evident how our previous stay at the Conrad Bali spoiled us because as soon as we walked into the room, my brother – who is very low-maintenance – goes, “Wow, this room is kind of small.” The view was very nice and the room reminded me of the Opera View Room at the Park Hyatt Sydney. The closet space, however, was very limited even though each of us had just one bag. We made it work that day, but we needed a bit more space along with club lounge access for everyone.
The next morning I called the front desk to amend our reservation. As a lowly Platinum member, I wasn’t eligible for club lounge access and was told it would cost an extra $180 per night. I moved my reservation to my brother’s account and used a Diamond Suite Night Award to upgrade to a Grand Suite, which had opened up for the rest of our stay. This way, everyone would have club lounge access. The agent was nice enough to not only take care of all this, but she found a second room closer to the suite and offered it to us. After breakfast that morning, we grabbed our still-packed bags and moved.
Moving to the Grand Suite was a good call because it gave us a lot more storage space for our bags and after a long day of sightseeing, we often found ourselves congregating around the living room. I found the rooms at the Grand Hyatt Hong Kong to be on the small side, but the space was well utilized. One thing that definitely gave both the standard room and the suite a bigger appearance were the mirrors placed on the walls by the windows.
The Grand Suite featured floor-to-ceiling windows with views of the harbour. Despite the construction work on the harbour, the noise level was minimal and I can’t even point to an instance where we actually noticed it. The Grand Suite consisted of a living room, bedroom, and bathroom. The living room had a small table as well as a couch. A Nespresso machine was placed on a shelf across from the table.
Power outlets were plentiful and I was pleased to see not one but two adapters tucked away in a black box – I’d brought two with me already, but you can never have too many when you’re traveling with a group.
Next to the couch was a doorway leading into the bedroom, which was very minimally decorated. A TV was mounted across from the King bed and to the right was the mirrored sliding door leading to the closet and bathroom.
The bathroom had a large tub and separate shower. If you find the trend of exposed bathrooms annoying, you’ll be pleased to know there is an electronic shade that can be drawn for privacy. The drawers under the sink were well stocked with essentials like toothbrushes and razors.
Across from the sink was another large wooden sliding door separating it from the hallway. A large mirror was attached to the other side of the door facing the hallway, which again helped with making the space seem larger. Opposite the mirrored door was another one leading to a separate toilet and sink. The space was literally the size of an airplane bathroom, though with infinitely better fixtures and decor.
Recently, the Grand Hyatt Hong Kong began offering guests complimentary smartphones with unlimited data. This wasn’t the case when we stayed at the hotel, but it didn’t make a difference since we all had T-mobile, which got us unlimited international data anyway. For the record, it worked amazingly well. We constantly used it for directions, to look up restaurant reviews and there were zero speed complaints.
Grand Deluxe City View Room
The Deluxe Harbour View Room was two doors down from the Grand Suite and had a partial view of the harbour. It wasn’t as nice as the view in the first room we had, but then again we spent very little time in the room so it made no difference. Space wasn’t an issue this time around since we stored our bags in the suite. The bathroom also seemed much more spacious than the one in first room we stayed in.
Unlike the previous room, this one had a King bed as opposed to two twins. However, we ended up getting an extra bed for my brother to use in the suite living room. This worked out great and everyone was comfortable.
Grand Club Lounge
At the time of our stay, the Grand Club Lounge was being renovated, so a temporary lounge was set up on a different floor. There were two spaces allocated to the lounge: A larger room where the buffet spread was located, and a smaller adjacent conference room.
The spread was pretty extensive and there was the option to order additional items for breakfast off a menu. Pretty much every morning I had scrambled eggs with cheese and chicken sausage on the side, which was always good. There were also lots of fruits, breads, pastries and an Asian breakfast station. The evening spread was equally impressive, with at least two hot options, lots of cheese and desserts, and plenty of snacks to choose from.
Despite the hotel being sold out, there were hardly more than two tables occupied in the club lounge at any given time. On the first morning, there was a British man sitting in the lounge, feeding his son and talking on the phone about some movie he was producing or writing a script for. He spent a good hour on the phone, talking to his broker, various investors, and basically sharing his entire financial portfolio with us and the other British guy sitting by himself. He wasn’t loud by any means, but it was noticeable since there were so few people in the lounge.
Eventually his wife arrived, at which point he hung up the phone. The other British guy sitting nearby folded his newspaper, marched up to the couple, then proceeded to lecture him, very calmly, on cell phone etiquette: “I’ve been sitting here for an hour and I now know all of your business and how much money you earn. Next time, have your conversation outside. Nobody wants to hear your business while they’re trying to enjoy their breakfast.” A club lounge attendant noticed the scene, walked up to the man, and in the most polite and calm way imaginable, escorted him towards the door. He was done ranting anyway and walked out without resistance. The couple didn’t utter another word the entire time and the next morning I saw the man sitting in the conference room, resuming his phone conversation without an audience.
The staff at the Grand Hyatt Hong Kong was top notch. Everyone from the bellman to the club lounge staff and random employees wandering the hotel were nothing short of friendly and professional. The club lounge manager always made the rounds at breakfast, chatting with people, asking how their stay was so far and offering up suggestions for things to do. They were all incredibly polished, professional but very personable.
Housekeeping was really great and our rooms were always spotless (not always the case everywhere we stayed). I kept leaving tips on the nightstand along with a note specifying who it was for, but the staff never picked it up.
On our last night, I called the front desk to ask if they had any rubbing alcohol. The agent appeared concerned and asked if we needed first aid. I told her that wasn’t necessary, as my teenage sister was just combating a zit. She said she’d send someone up with some rubber alcohol packets and a bandaid.
Five minutes later, the night manager and another employee showed up at our door with a huge first aid kit, asking if everything was ok. I explained the scenario and apologized that they had to come up for that. Despite the trivial nature of the call, they both appeared very concerned and after giving my sister a few packets of alcohol-soaked towelettes and bandaids, they both handed me their business cards and asked me to call if I had any other concerns.
We had a great stay at the Grand Hyatt Hong Kong. The hotel is beautiful, the rooms are comfortable (if a little small) and the staff is awesome. That being said, I think next time I’ll give the Hyatt Regency Hong Kong, Tsim Sha Tsui a try. We ended up spending a great deal of time in Kowloon anyway and with the convenience of the Star Ferry, it’s a good option… and 10,000 points cheaper. 😉 That being said, if you want a nice hotel on the harbour, the Grand Hyatt Hong Kong is a great choice.
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