Reader Zak sent me a tweet recently that had me worried for a second. It was regarding a rumor on Reddit that Walmart was going to eliminate the ability to split payments on money order purchases starting February 15, which we all know would be very bad. Not the end of the world, but it would make liquidating gift cards much more expensive (and a major hassle).
— Zak (@Nomadingineer) February 11, 2017
I went down to my favorite Walmart store to load up on money orders and find out if there was any truth to this rumor. Of course, I should have just called because it is a 30 minute drive and when I got there the money order machine broke down. Luckily, I was still able to pay some bills, so it wasn’t a complete waste. While the CSR manager was ringing me up, I asked if she knew whether this particular store was going to eliminate split payments starting February 15. Both she and another CS rep nearby looked up immediately. “What?! I haven’t heard of that. Have you?”
They looked at each other confused and the CSR manager said, “No, but I highly doubt we would ever do that. That’s a huge revenue stream and it would hurt our store.” The CS rep chimed in with, “Yeah, as long as you pay for your purchase, we don’t care how you do it.” She was very adamant that it wasn’t happening and also, that it would be ridiculous because it would hurt sales. This particular store seems to always be on the verge of closing down. I’m constantly asked to fill out customer service surveys and they’re always expressing how their “numbers” are low, which seems to apply to everything (sales, credit card applications, survey feedback).
My hunch is that this rumor regarding Walmart eliminating split payments is either made up (wouldn’t be the first time) or it may be implemented in one specific region. In the future, it wouldn’t surprise me if at some point Walmart eliminated debit transactions for money orders altogether. I doubt this is happening nationwide at the moment, but this is a good reminder to all of you who tend to hoard gift cards not to do that. You really don’t want to be left with thousands of dollars in Visa gift cards that will suddenly cost double to liquidate.
Have you heard any rumors about Walmart eliminating split payments on money orders or bill pay transactions? Please share in the comment section.
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